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Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on Oct 14, 2025Updated on Apr 19, 2026FAQ6How do I start trading cryptocurrency on OKX with Smart Trading?
Define your risk parameters, choose a strategy, and let the bot handle the heavy lifting. This hands-off approach frees up your time for research and analysis while potentially capturing fleeting market opportunities around the clock. For the hands-on crypto trader Signal trading: strike a balance between automation and control with signal trading.Published on Apr 7, 2024Updated on Oct 15, 2025FAQ73Spot grid bot FAQ
It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals.For visualization purposes, this total value is broken down into two additional metrics: Grid Profits Unpaired PnL These metrics provide more granular insights into your bot’s performance but are also estimations requiring approximations. Total PnL remains the true bot PnL as it is all encompassing.Published on Aug 28, 2025Updated on Jan 22, 2026FAQ19
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