OKX có thể trì hoãn việc phân phối Mystery Box hoặc phần thưởng do sự cố hệ thống hoặc các tình huống đặc biệt khác. Nếu bạn chưa nhận được Mystery Box hoặc phần thưởng trong vòng 48 giờ sau khi hoàn thành các nhiệm vụ đủ điều kiện nhận Mystery Box hoặc phần thưởng, vui lòng liên hệ bộ phận dịch vụ khách hàng và chúng tôi sẽ tích cực theo dõi tình hình.

You can access Convert to Pay through multiple entry points: Pay menu: Navigate to the Pay menu, select Add funds, and select Convert. This'll direct you to the Convert page. Balance details page: On the Balance details page, select Convert to proceed to the Convert page Navigate to the Pay option, select Add Funds, and select Convert. This'll direct you to the Convert page, just like via the Pay menu.

To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey(s) for OKX Pay with the prefix "OKX Pay (Date)" and delete it. Find the passkey(s) Delete the passkey(s) Once deleted, return to the OKX Pay app.

You can move funds between them freely with no fee.Add from Funding balance to OKX Pay Go to the Pay tab. Tap Add funds → From Funding balance. Choose your asset and amount. Confirm. The transfer is typically instant.Transfer from OKX Pay to Funding balance Go to the Pay tab. Tap Transfer to Exchange. Choose your asset and amount. Confirm. The transfer is typically instant.Add funds via on-chain deposit (external wallet) Go to the Pay tab → Add funds → From external wallet.

If you want to add funds from TRON, ETH or other chains, you'll be advised to use the on-chain receive function.FAQ1. Why can't I access the "Add from exchange account" option to add funds to my Pay balance? You'll only be allowed to enter add assets flow if they have sufficient USDC/USDT/USDG in exchange account to transfer to pay balance. If users don't have sufficient USDC or cash balance, they'll be redirected to on-chain receive.2.

The recipient will need to create an OKX account within 48 hours to claim the funds. If they don’t create an account within 48 hours, the funds will be returned to the sender.8. Do I need an OKX account to use Pay? Yes, you'll need to have a registered OKX account and complete identity verification and create a Pay account to send and receive payments with Pay.9. What's Convert in Pay? Pay only supports sending and receiving payments for stablecoins on the X Layer network.

(Optional) Add a custom message to personalize your gift. Tap Send to share the gift in your group chat. Your friends will need to open and claim the gift before it expires — and while there are still gifts available! Learn more about Pay here, the new way to send crypto.

Switch to the Pay homepage: open the app, tap Exchange at the top, switch to Pay, then select Get started Proceed to select Exchange to trigger mode selection Select Pay to load the Pay page Select Get started to complete the verification process Activate the Pay account according to the operating instructions: on the Pay page, select Activate Pay, complete the security verification (as shown on the screen), and your Pay account will be activated.

When logging into the same Pay account across devices: Unable to log into their old cloud account to sync Passkey. Unable to use the old device to sync Passkey. You then can select Device Unavailable option to initiate a Passkey reset through customer support.7. What's a Pay Passkey reset? A process that was initiated by users to redeploy a new Passkey on a specific chain.

By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, you need an OKX exchange account and completed identity verification to create and use Pay for sending and receiving crypto.What can I do with my Pay account?

friend will need to accept the payment before it expires — otherwise, it’ll be returned to you.2.

Toggle your mode to Pay Enter the Rewards page through the Rewards option in the navigation menu If you don't have any Pay balance, select Add funds to add crypto from your Exchange account or through on-chain receive.FAQ1. Who’s eligible for Pay rewards? To qualify, you must: Be a verified user with an active OKX account. Hold 1 USDG on X Layer in Pay. We reserve the right to modify or discontinue the rewards program at any time. Refer to the Smart Account Terms for details.2.

It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. 👉Learn more and apply for your OKX Card What's OKX Pay and how does it work with the OKX Card? OKX Pay is your digital dollar account built into the OKX app.

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Nếu bạn đã hoàn tất thanh toán và nhấn vào “Hoàn tất thanh toán” nhưng người bán không giao được Tài sản kỹ thuật số tương ứng (sau đây gọi là “Giao hàng”) trong khung thời gian chỉ định, thì trước tiên bạn nên liên lạc với người bán qua công cụ chat box.