The system will verify that the user is the owner of the Pay account using ZK-Email technology Users will need to send a reset request email from their current email that is bound to their exchange account Old Passkeys on that chain will be deleted post-reset. Users can use Pay mode functions on that chain without additional steps post-reset.8. What are the limitations for resetting a Pay Passkey? Only activated chains can be reset; unactivated chains do not need a reset.

After creating the new Pay Passkey, reach out to Customer Support and request a Pay Passkey reset for your account. This ensures your new Pay Passkey is fully activated and ready to use for Pay mode transactions.

If cloud backup is unavailable, you can contact our customer support team to reset a new passkey (Pay account).16.How can I restore my Pay account after changing devices? Changing devices: If you switch to a new device, as long as your new device (with the same Google or Apple ID) supports passkeys and you sign in with your existing account, you can continue using your passkey normally.